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No more "Free Phones" with Verizon

October 2nd, 2013 at 11:39 am

It is time for our "Free phone upgrade" with Verizon. We have been waiting for a looong time as DH is ridiculously hard on his phones and always ends up having to go back to his old cell phones before the upgrade time comes. His current phone went out of commision way back in December and he has been using his old RAZOR since then..that thing is an antique! We have newer phones then the Razor in a box in case we would need one, and I told him to use one of those, but he prefers his trusty Razor, so I guess that is his choice...silly boy. Anyways, I tried to go online and order our new phones, we don't use Smart phones, we just get what ever we can for Free as we only need the phones for calling and texting. I haven't paid for a cellphone since I got my very first cellphone in 2002 and was hoping to keep it that way. I went through the ordering process and when I got to the end it said my total was $60, $30 per phone, for "Upgrade Fee". It showed the phones were $0 each, but the other fee was there. I thought I was doing something wrong so I contacted their web chat, and found out that unfortunatley they have had a $30 upgrade fee since 2012.....bummer! So much for your "free upgrades"! Oh well, nothing I can do about it. So I ended up ordering the Hotshot and DH is getting the Intensity III. They should arrive tomorrow....we shall see how long his lasts before he busts it!

3 Responses to “No more "Free Phones" with Verizon”

  1. creditcardfree Says:

    Ugh. An upgrade fee? We have four phones in our house...and we were looking to upgrade soon. Maybe not now.

  2. LuckyRobin Says:

    Yeah, the last two times we did phones they were $50 each. I wasn't impressed. I thought I was going to have to upgrade my dumb phone recently, but I was able to find a replacement battery for it from my daughter's old phone. That was the only problem with it, so I get to keep it and Verizon gets to keep their upgrade fee.

  3. Lena Says:

    I have AT&T and we can normally get them to waive part or all of the upgrade fee because we have been with them so long. I would call customer service and ask.

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