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Home > Wedding Ring Warranty ---- Grrrr!

Wedding Ring Warranty ---- Grrrr!

January 16th, 2010 at 07:48 pm

I went to the jewelry store where my husand had purchased my wedding ring 3 1/2 years ago to get my every 6 month cleaing. The cleaning is free and as long as I bring it in every 6 months for inspection and cleaning the warranty remains active. Well.....during the inspection they told me that my main stone is loose and they need to have the prongs tightened....ok that is fine, should be covered under my warranty... Nope....she tells me the warranty on the band/prongs etc was only for 2 years, the warranty for the diamonds is lifetime. Ugh! So to get a lifetime warranty on the full ring was another $200! So irritated about it. I did pay the $200 to get the lifetime warranty on the whole ring because I will have this ring for the rest of my life, but I am very irritated because the original 2 year warranty was $120, and at that time they did not offer a lifetime warranty.....so I feel like we got ripped off by having to pay that much for only 2 years.....blah. Not a good start to your day when you plan on spending $0 and end up spending $200! I really want this money leak we have going on to quit!

4 Responses to “Wedding Ring Warranty ---- Grrrr!”

  1. whitestripe Says:

    how annoying!
    i had been wondering how frequesntly you should get rings cleaned and checked, and now i know. the place where we got my engagement ring made has a lifetime warranty with the purchase of a handmade band but i never heard any conditions with it - will have to check that out! thanks for the reminder, and hope you day turns out to be better from now on!

  2. dmontngrey Says:

    Oh boy - I'd be mad too! My rings have the same type of warranty - cleaned/checked every 6 months and they fix it if it's broken. I'm guessing your rings didn't come from the same store since I KNOW mine is covered for this type of thing. I just got mine checked last night. Funny you posted this.

  3. Ashley Says:

    Was it from ZALES? I had the SAME ISSUE with them a year ago. I HATE ZALES and will never buy another thing from them and yes, I paid the ridiculous amount for "lifetime" warranty too - what choice do you really have. Shady, shady practice.

  4. Banker Gurl Says:

    OMG yes it was ZALES! Awwww! That just reaffirms for me that was a BS move on their part! Grrrr! We will be boycotting purchases from them as well......unfortunatley since my wedding band is from their I will have to continue to go there for service....blah!

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